Shipping policy
Shipping & Delivery Policy
Last Updated: January 2025
At Auto Drive Info, all products are delivered digitally. We do not ship any physical items.
This policy explains how your vehicle history report is delivered after purchase.
Digital Product Delivery
Once your order is successfully placed and payment is confirmed, your vehicle history report will be generated and delivered electronically.
Reports are delivered via:
📧 Email delivery to the address provided during checkout
In some cases, the report may also be available for direct download after purchase.
Delivery Time
Most reports are delivered within:
⏱ 10 to 15 minutes
However, delivery time may vary depending on:
-
System processing time
-
Database response time
-
High traffic volume
-
Incorrect email entry
If you do not receive your report within 30 minutes, please contact us.
Customer Responsibility
Please ensure:
-
Your email address is entered correctly
-
Your VIN number is accurate
-
Your payment is successfully completed
Auto Drive Info is not responsible for delivery delays caused by incorrect email addresses provided by the customer.
Technical Issues
If delivery fails due to a technical error, we will:
-
Re-send your report
OR -
Provide support to access your report
Please contact us immediately if you experience any issues.
No Physical Shipping
Auto Drive Info provides digital vehicle history reports only.
We do not ship:
-
Printed reports
-
Physical documents
-
Any physical products
Contact Us
If you have questions about delivery or need assistance:
Auto Drive Info
📧 info@autodriveinfo.com